Shipping Information
Worldwide Shipping
We ship globally.
Exact shipping rates and estimated delivery times are calculated at checkout based on your location and chosen service.
Our Shipping Services
We offer two shipping options:
- Registered Air Mail
- Courier (e.g., DHL, UPS, FedEx)
Your shipping fee and estimated delivery time will be displayed at checkout before completing your order.
Taxes & Duties
Some countries may charge import taxes, customs duties, or handling fees that are not included in your payment to us.
These charges are determined by your local customs authority and must be paid by the recipient.
Please contact your local customs office for more details before placing your order.
Free Shipping on Orders Over AED 370
We offer free worldwide shipping on orders over AED 370 (or equivalent in your local currency).
Free shipping to certain regions — including parts of the Middle East, Eastern Europe, South America, and Africa — may be temporarily suspended.
For eligible destinations, the free shipping discount will be automatically applied at checkout once your cart meets the threshold.
Contact
True Supply
50 Stanley Street, Central, Hong Kong
📧 Email: info@truesupply.net
